Course Objectives:
• Acquire the needed skills to communicate effectively with internal and external business stakeholders
• Establish sensitivity for different scenarios with internal partners (supervisors, subordinates, executives) and external partners (customer, service providers)
Who should attend: Any person who wants to improve his business writing skills
Prerequisites: Any experience in any field
 
Certification preparation: Certification provided
Follow up Courses* : Industry specific courses
Trainer: Certified trainer with broad international industry and training experience
Number of participants: 1 – 20 people
Dates* : Upon request
Duration* : 1 day, 9:00 am – 6:00 pm
Cost* : 300 – 700 SGD per person
Venue: On-premise or training center
* all training outlines are subject to customization for the customer

Outline
9:00 – 10.00: General Communication (incl. Methods and Styles)
10.00 – 11.00: Business Communication (incl. Legal and Psychology)
11.00 – 12.00: Internal Written Communication + Case Studies
12:00 – 1.00: Lunch
1:00 – 1.30: Catch up work
1.30 – 2.30: External Written Communication
2.30 – 3.30: Asking and Answering Questions
3.30 – 4.30: Identifying and Dealing with Issues
4.30 – 5.00: Case Studies
5.00 – 5.30: Benefit Realization
5.30 – 6.00: Catch up work

 
 
 

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