Course Objectives:
• Understand new role in organization and perception of team
• Appreciate decision models  and how to use them
• Understand change and conflict situations
• Understand effective delegation and control mechanism
• Appreciate Communication and Feedback processes
• Practice best practices and avoid pitfalls
Who should attend: Newly promoted managers, Managers subject to promotion in the nest 3-6 months
Prerequisites:
 
Certification preparation: Certification provided
Follow up Courses* : Industry specific courses
Trainer: Certified trainer with broad international industry and training experience
Number of participants: 1 – 20 people
Dates* : Upon request
Duration* : 1 day, 9:00 am – 6:00 pm
Cost* : 300 – 700 SGD per person
Venue: On-premise or training center
* all training outlines are subject to customization for the customer

Outline
9:00 – 10.00: Roles & Relationships in an organization
10.00 – 11.00: Corporate Strategy & Decision Making
11.00 – 12.00: Best practices & Common mistakes + Role Play
12:00 – 1.00: Lunch
1:00 – 1.30: Catch up work
1.30 – 2.30: Change and Conflict Management
2.30 – 3.30: Delegation, Control
3.30 – 4.30: Performance feedback & Coaching, Mentoring
4.30 – 5.00: Communication
5.00 – 5.30: Lessons Learnt and Actions for tomorrow
5.30 – 6.00: Catch up work

 
 
 

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